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Thank you

Your enquiry has reached the export desk

We read every brief ourselves. You will get a reply within one working day — a costing if your brief is complete, or a short list of questions if it is not. If a reference is shown below, quote it in any reply and the desk pulls up the same brief.

What happens next.

We reply within one working day from sales@sockwholesalers.com. Nothing is added to a mailing list; your enquiry is kept for up to one year and used only to answer you.

Want to see the floor first?

Write “walkthrough” in a reply and we will set up a live video call: you pick the route, we hold the camera, you record.

If a working day passes with no reply.

Check the spam folder first, then use the phone or WhatsApp number beside this text. Working hours are Monday to Friday, 09:00–18:00 China Standard Time (UTC+8). Quote your reference if you have one, so the desk works from this brief rather than opening a second one.

Add to your brief

A style code, a size breakdown, a quantity, a link to the artwork or to a sock you already sell: anything that arrived after you pressed send belongs on the same file. It reaches the desk the same way the brief did, and it is answered inside the one working day.

Photographs and files cannot be attached here: paste a link (Drive, Dropbox, WeTransfer) or send them as a reply to our email.

The same address you sent the brief from keeps both on one record.

We use what you send only to answer this enquiry and quote against it (legal basis: steps toward a contract, GDPR Art. 6(1)(b)). Enquiry data is kept for up to one year, then deleted.