Sock WholesalersPage last updated: October 13, 2026
Client documents: the request list
One entry per file we keep for customers already working with us — what it is, how the current valid version reaches you, and what to have ready when you ask. The area itself, and how access to it works, is described on the customer document desk.
The five files, one by one
| Certificate of origin. | Issued per shipment. Ask the desk against your order number and we send the current one; if a shipment is close, say which order it belongs to so the right copy goes out first. Request the certificate of origin. |
|---|---|
| Quality and inspection report. | The current report covers 12–13 Aug 2026. Checks run during production and again before the cartons close, and the pre-shipment check can be booked as a video call, or you can send SGS, BV, TUV or your own inspector — they get floor access and the records they ask for, and the inspector you commission reports to you, not to us. Request the inspection report. |
| Certificate scans (BSCI and SEDEX). | Both are posted as PDFs, and the same files go out by email on request, so your team reads the source documents rather than a summary: BSCI 2026 (PDF) · SEDEX 2026 (PDF). The numbers, holders and dates sit on the certificate table, shown exactly as printed on the documents. |
| Packing list template. | The current template is v2026-10. Ask for it when you are preparing a shipment and we send the version in force; a template from an earlier printing is not left in circulation. Request the packing list template. |
| Specification sheet. | Per-style spec sheets are quoted into your PI. Where a value varies by order we mark it as confirmed on your quotation, and the sample you approve is the binding reference for everything else. Ask for the current sheet. |
No request needed for two of the five: the BSCI and SEDEX scans are posted above and stay posted while they are current. The other three are issued or sent against your order number, so the version rule comes next and what to have ready comes after it.
Current version, or nothing
Only the currently valid version of a file is posted or sent. Where you ask for something by email, the reply confirms which version applies to your PI, so the file in your folder and the file behind your order are the same one.
- Customer document desk — the five files in one list, with the access and version rules.
- Documents portal — the entry point for this area, and what sits outside it.
- Returns and after-sales — what happens when a bulk run does not match the sample you approved.
What to have ready
Two things make a document request land first time: the order number and, where you have one, the proforma invoice number. Write to sales@sockwholesalers.com and you get a first reply within one working day.
Email is not the only door. The same details can go to the desk on WhatsApp or through the enquiry form, and all three routes reach the same export desk; the two scans posted above need no request at all.
If you are asking for order feedback rather than a document, the desk reads it the same way: put your PI number in the subject line and it is handled as feedback on an existing order rather than a new brief.